QUALITY MANAGEMENT SYSTEM (QMS)

Management Systems

QUALITY MANAGEMENT SYSTEM (QMS)

  • ISO 9001 - Quality

    Quality Management System Trainings

      What is ISO 9001?
        As an international standard, ISO 9001 specifies the requirements for organizations that want to ensure continual improvement and meet customers’ needs. ISO 9001 was specifically designed to serve as a guiding framework for organizations of all sizes and industries as it provides a firm customer focus, namely delivering qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking.
      Why is Quality Management important for you?
        ISO 9001 certified professionals are considered as a strong asset to any organization. Meeting the future needs and expectations is a big challenge for organizations that operate in any industry, especially in today’s increasingly dynamic environment. Thus, in order to accomplish organizational objectives, it is important to understand the necessity of hiring experts on Quality Management Systems. By implementing ISO 9001, the certified professionals will help organizations to adopt continuous improvement practices and provide them with the essential techniques to ameliorate their working processes. As a result of increased efficiency, all the processes within the organization will be accordingly aligned and understood. Moreover, productivity will increase and the costs will decrease. ISO 9001 experts enable organizations to identify and address organizational risks, and achieve customer satisfaction. They also enable organizations to increase their global presence as many clients require ISO 9001 certified experts before conducting business.
      Benefits of ISO 9001 Quality Management
        By becoming an ISO 9001 certified professional, you will be able to:
        • Gain expertise on Quality Management Systems
        • Help the organization to offer qualitative products and services
        • Help the organization to reduce costs
        • Gain a competitive advantage
        • Increase effectiveness
        • Assist the organization to focus on risk-based thinking
        • Contribute to the organization’s continuous improvement
        • Contribute to the organization’s continuous improvement
        • Improve performance
        • Streamline organizational operations
        • Increase the efficiency of the supply chain management
      How do I get started with ISO 9001 Training?
        If you are willing to take the challenge and obtain an ISO 9001 certification, our experts will ensure a valuable experience, whereby your needs will be met and you will become part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    ISO 9001 Introduction Training 6 Introduction to Quality Management System (QMS) based on ISO 9001
    Certified ISO 9001 Foundation and documentation 24 Become acquainted with the best practices of Quality Management System (QMS) based on ISO 9001
    Certified ISO 9001 internal Auditor 24 Become acquainted with the best practices of the Audit of Quality Management Systems (QMS) based on ISO 9001
    Certified ISO 9001 Lead Auditor 40 Master the Audit of Quality Management Systems (QMS) based on ISO 9001

  • ISO 13485 - Medical Devices

    Medical Devices Quality Management System Trainings

      What is ISO 13485?
        As an international standard, ISO 13485 determines the requirements for the medical devices industry. This standard was established to be used by companies during the life cycle of medical devices, from the production to post-production, including decommission and disposal. However, ISO 13485 can also be operated by other parties such as certification bodies which can assist in the certification processes. ISO 13485 serves as a tool for organizations to develop and retain their processes efficiently. Organizations that are striving for continuous improvement will benefit from this standard by being able to provide safe and competent medical devices and achieve the trust of customers.
      Why is Medical Devices Quality Management System important for you?
        Being an ISO 13485 certified professional imposes your determination to offer qualitative products and services to your company and/or clients. Attaining the necessary knowledge and skills to operate an ISO 13485 framework demonstrates your commitment to helping your company ensure continuous improvement and better work processes. It also indicates that you understand the importance of the safety and performance of medical devices and how a medical devices quality management system can assure just that, consequently leading to customer satisfaction. Similarly, it can introduce you to new opportunities, such as working for large companies that offer quality products and services. These companies will value your knowledge and expertise on this standard while enabling you to maximize your earning potential.
      Benefits of ISO 13485 Medical Devices Quality Management System
        By becoming an ISO 13485 certified professional, you will be able to:
        • Increase the number of job opportunities
        • Create new business connections
        • Gain competitive advantage
        • Increase effectiveness and lower costs
        • Offer expertise on improving work processes
        • Offer safer and more efficient medical devices
        • Increase customer satisfaction
      How do I get started with ISO 13485 Training?
        If you are willing to take the challenge of obtaining an ISO 13485 certification, our experts will ensure a qualitative experience where your needs will be met, and you will become part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    ISO 13485 Introduction Training 8 Introduction to Medical Devices Quality Management Systems (MDQMS) based on ISO 13485
    Certified ISO 13485 Foundation and documentation 24 Become acquainted with the best practices of Medical Devices Quality Management Systems (MDQMS) based on ISO 13485
    Certified ISO 13485 internal Auditor 24 Become acquainted with the best practices of the Audit of a Medical Devices Quality Management System (MDQMS) based on ISO 13485
    Certified ISO 13485 Lead Auditor 40 Mastering the Audit of a Medical Devices Quality Management System (MDQMS) based on ISO 13485

  • ISO 21500 - Project

    Project Management Trainings

      What is ISO 21500?
        ISO 21500 provides guidance on concepts and processes of project management that are important for, and have impact on the performance of projects. This guide comprehends a straightforward introduction and also explains the practical application on how to deliver projects successfully and ensure a sustainable future. ISO 21500 is a professional methodology which combines project management best practices and conveys them collectively. Also, it can be used by any type of organization, including public, private or community organizations, and for any type of project, regardless of its complexity, size or duration.
      Why is Project Management important for you?
        ISO 21500 will guide you towards significant project improvements by enabling the project to be completed within budget and time constraints while ensuring minimal interruption to the rest of the business operations. ISO 21500 will guide you toward significantly project improvements by completion of projects within budget and time constraints while ensuring minimal interruption to the rest of the business's operations. It will also enable organizations to fulfill all project management requirements and minimize the chance of project failure.
        Gaining ISO 21500 certification will help you to sufficiently plan, manage and monitor the progress of a project, at the same time, equips you with the fundamental skills to properly allocate the time needed to finish the tasks and meet the deadline. Most importantly, this methodology based on best practices gives you the knowledge and guidelines how to productively document the results. This certification proves that you possess the necessary skills to lead a project and manage a team effectively. This certification helps you to grow your career opportunities and your team-building skills and reach a greater level of commitment with your team members. It will enable you to be more confident and competent to define the proper resources needed to deliver projects on time and on budget.
      Benefits of ISO 21500 Project Management
        Certified ISO 21500 individuals will have the opportunity to gain many benefits including, but not limited to:
        • Master project management skills
        • Improving project delivery
        • Providing a shared project management processes and principles
        • Transparent and improved decision-making
        • Helps to unify the profession by building a common language and standard processes
        • Better performance reviews
        • Better access to jobs and higher incomes
      How do I get started with ISO 21500 Training Courses?
        Want to be a better project manager and ensure higher project success rates? In order to increase project delivery, we encourage you to become familiar with ISO 21500 main concepts, processes and best practices.
      Contact us to begin with the first step
    course Duration (Hour) Description
    ISO 21500 Introduction Training 8 Introduction to Project Management based on ISO 21500
    Certified ISO 21500 Foundation and documentation 24 Become acquainted with the best practices of Project Management based on ISO 21500
    Certified ISO 21500 internal Assessor 24 Become acquainted with the best practices of the Assessment of Project Management based on ISO 21500
    Certified ISO 21500 Lead Assessor 40 Master the Assessment of Project Management based on ISO 21500

  • ISO 21001 - Educational

    Educational Organizations Management Trainings

      What is ISO 21001?
        ISO 21001 is an international standard developed by the International Organization for Standardization which provides management tools for organizations that offer educational products and services. It intends to help educational providers meet students requirements and needs. ISO 21001 is based on ISO 9001 - Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.
      Why is Educational Organizations Management important for you?
        Education is a fundamental need for everyone in the society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education.
        The ISO 21001 certification will enable you to provide educational services in a more effective and efficient manner, and to offer a more personalized experience to all learners, particularly to those with special education needs and distance learners. Moreover, by becoming ISO 21001 certified, you can demonstrate to stakeholders that you are committed towards improving your educational system.
      Benefits of ISO 21001 Educational Organizations Management
        By becoming StineCert ISO 21001 certified professional, you will be able to:
        • Improve your education system
        • Enhance the reputation of your educational institution
        • Promote equal opportunities for all students regardless of their religious background, ethnic or cultural origin, gender, ability/disability
        • Provide personalized training and effective response to all learners
        • Stimulate excellence and innovation
        • Make education more accessible (physical or online settings)
      How do I get started with the ISO 21001 Training?
        If you are ready to start your journey towards obtaining a StineCert certification, our team is more than willing to assist you in becoming part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    ISO 21001 Introduction Training 6 Introduction to Educational Organizations Management System (EOMS) based on ISO 21001.
    Certified ISO 21001 Foundation and documentation 24 The ISO 21001 training courses are currently under development and will be available upon the standards publication.
    Certified ISO 21001 internal Auditor 24 Become acquainted with the best practices of the audit of Educational Organizations Management System based on ISO 21001.
    Certified ISO 21001 Lead Auditor 40 Master the audit of Educational Organizations Management System based on ISO 21001.

  • ISO 22222 - Financial

    Personal Financial Planning Trainings

      What is ISO 22222?
        ISO 22222 is an international standard which aims at increasing client confidence by providing an internationally agreed benchmark for high quality personal financial planning services. The standard outlines the requirements by providing a framework which applies to the ethical behavior, competences, and experience of personal financial planners, regardless of their employment status.
      Why are Personal Financial Planning training important for you?
        Personal financial planning will help individuals to enhance the transparency and efficiency of the personal financial planning process. By following the requirements of ISO 22222, personal financial planners will be able to demonstrate their dedication and commitment towards helping their clients increase effectivity and efficiency.
        By adopting ISO 22222, you will be able to demonstrate that you have the necessary skills and knowledge to provide effective financial recommendations to your clients. This can be perceived as an indication that the firm you work for is placing the customers at the core of their business culture.
      Benefits of ISO 22222 Personal Financial Planning trainings
        By becoming StineCert ISO 22222 certified professional, you will be able to:
        • Optimize your client’s financial goals
        • Improve your client’s financial status
        • Enhance customer confidence
        • Offer a more standardized financial planning procedure
        • Demonstrate a high level of professionalism
        • Promote the use of effective documentation and continual improvement
        • Gain a competitive edge in the industry
      How do I get started with the ISO 22222 Trainings?
        If you are willing to take the challenge and obtain an ISO 22222 certification, our experts will ensure a valuable experience, whereby your needs will be met and you will become part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    ISO 22222 Introduction Training 6 Introduction to Personal Financial Planning (PFP) based on ISO 22222
    Certified ISO 22222 Foundation and documentation 24 Become acquainted with the best practices of Personal Financial Planning (PFP) based on ISO 22222
    Certified ISO 22222 Lead Personal Finance Manager 24 Master the principles of Personal Financial Planning (PFP) based on ISO 22222

  • Customer Satisfaction

    Customer Satisfaction Trainings

      What is Customer Satisfaction?
        Customer satisfaction is the degree of happiness and satisfaction that your customers obtain from the products and services that you deliver. In order to understand their customers, companies need to constantly examine the interactions of customers with the products and services that they provide for the purpose of identifying the sources of customer dissatisfaction. Organizations that operate in different fields, therefore, need to identify their customer expectations, gather and analyze customer data, pinpoint areas that need improvement, and regularly monitor customer satisfaction rates.
      Why are Customer Satisfaction Training important for you?
        Customer satisfaction needs to be a priority for companies that want to maintain their competitive edge, make profits, and take more informed decisions. By giving viable measurement and analysis to the customer satisfaction data, one improves the products and services offered to the customers and builds long-term relationships with them. This, in turn, leads to good company references, referrals, greater business opportunities, and more happy customers.
        By obtaining a Customer Satisfaction certification, you will be able to show your commitment towards improving customer services, as well as demonstrate to the stakeholders that you are taking the necessary measures to continually monitor, measure, and improve customer satisfaction. In the long-run, this will enable you to reduce the number of complaints and establish a pool of happy and loyal customers.
      Benefits of Customer Satisfaction Trainings
        By becoming certified with Customer Satisfaction, you will be able to:
        • Understand customer expectations
        • Improve processes by initiating corrective actions based on the feedback received from data gathering
        • Remove the causes of complaints
        • Develop the skills needed to improve customer expectations
        • Enhance your brand’s/ organization’s reputation
        • Attract new customers
        • Increase sales and profitability
      How do I get started with Customer Satisfaction Training?
        If you are willing to embrace the challenge of obtaining the Customer Satisfaction certification, our experts will ensure that you have a valuable and worthy experience. StineCert ensures that your needs will be met throughout your journey of becoming part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    Certified Customer Satisfaction Foundation 16 Become acquainted with the best practices of Customer Satisfaction
    Certified Lead Customer Satisfaction Manager 16 Master the management of Customer Satisfaction based on ISO 10004.

  • Six Sigma

    Six Sigma Trainings

      What is Six Sigma?
        Six Sigma is a management strategy which uses data and statistical measurement tools to optimize business processes. Being used initially by big companies such as Motorola and General Electric (GE), Six Sigma applies instruments and techniques with the aim of eliminating defects and decreasing the process variation.
        It does so, by equipping individuals with the necessary expertise to comprehend and practice the Six Sigma methodologies, which concentrate on improving products, services, and processes that substantially contribute to the bottom-line profitability of the organizations they work for. Sigma, as a statistical term is employed to assess how far the deviation of given processes differs from perfection. By identifying the number of defects, and then the solutions that eliminate them, you can say that in theory, you operate with “Six Sigma quality.” In other words, with 6 Sigma the process will be 99.9997% or 99.7 good and will have no more than 0.00034% or 3.4 defects per million opportunities (DPMO).
      Why is Six Sigma important for you?
        The certification against Six Sigma and the application of its methodologies in your work life can have tremendous impact in your future business career. Having Six Sigma Certification on your resume proves your commitment in improving the business processes through efficient employment of scarce resources and systematic focus on customer expectations and needs. The implementation of Six Sigma strategies will enable you to drive performance levels to very low defect ranges.
        Moreover, as a certified Six Sigma professional, you will be able to transform and empower an organization by enhancing revenues through the reduction and elimination of errors which would have resulted in customer dissatisfaction and losses for the organization.
        As a certified individual, you will be able to demonstrate proficiency in process improvement and assist businesses in discerning the internal factors that positively affect the ability of the organization to remain competitive in an economy where competition is worldwide in scope. Thus, the certification will boost your chances of finding a prestigious, responsible senior position in a global multinational company.
      Benefits of Six Sigma Trainings
        StineCert Six Sigma Certificate will enable you to
        • Improve your skills and knowledge on understanding waste streams
        • Become competent to use a wide range of management tools and techniques
        • Gain worldwide recognition
        • Gain competitive advantage
        • Effectively manage the process activities
        • View improvement as a way of life
      How do I get started with Six Sigma Trainings?
        If you are looking to advance your career and enhance your skill set, Six Sigma certification has never been easier. StineCert has the adequate resources to assist you in the certification procedure, and the obtainment of our Six Sigma Credentials.
      Contact us to begin with the first step
    course Duration (Hour) Description
    Certified Six Sigma Yellow Belt 24 Become acquainted with the fundamental concepts and principles of Six Sigma
    Certified Six Sigma Green Belt 24 Master the implementation of Six Sigma projects based on best practices

  • Quality Assurance

    Quality Assurance and Control Plan Trainings

      What is the Quality Assurance and Control Plan?
        The Quality Assurance and Control Plan serves as the fundamental basis for ensuring that an organization is delivering the right results and meeting customers’ expectations. This plan is performed through ongoing evaluation and monitoring of processes. The quality assurance and control plan provides guidance on the required principles, appropriate methods and best practices which organizations should follow in order to excel in their field.
      Why are the Quality Assurance and Control Plan Trainings important for you?
        The Quality Assurance and Control Plan training helps you to acquire the necessary knowledge and skills set to establish an organization’s quality plan. This plan confirms that the business processes are under control and quality management requirements are being met.
        Having a Quality Assurance and Control Plan Certification will prove that you have the necessary knowledge and expertise to help an organization in developing, reviewing, accepting, applying and revising a quality control plan.
      Benefits of the Quality Assurance and Control Plan Trainings
        Obtaining a Quality Assurance and Control Plan certification will enable you to:
        • Enhance your problem solving and critical thinking skills
        • Help an organization meet customers’ expectations
        • Improve the quality of an organization’s products/services
        • Reduce or eliminate errors in an organization
        • Help organizations avoid costly defects
        • Support organizations achieve an effective quality assurance and control plan
      How do I get started with the Quality Assurance and Control Plan Trainings?
        If you are willing to accept the challenge of obtaining the Quality Assurance and Control Plan certification, our experts will ensure that you have a valuable and worthy experience, whereby your needs will be met and you will become part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    Certified Quality Assurance and Control Plan Foundation 16 Become acquainted with the best practices of Quality Assurance and Control Plan

  • Root Cause

    Root Cause Analysis Trainings

      What is Root Cause Analysis?
        Root Cause Analysis is a well-known method to find the primary causes of a problem by sourcing a wide range of tools and techniques. By looking at the reasons of why a problem occurs, you can correct or eliminate the incidence of the underlying problem. A Root Cause Analysis tends to uncover issues such as faulty design and materials, failure of machines, human error, incorrect work instructions or procedures, among many other structural issues.. Thus, its importance is paramount when attempting to evaluate the system and reduce or eliminate errors.
      Why are Root Cause Analysis Trainings important for you?
        By becoming acquainted with Root Cause Analysis, you will become competent to apply the adequate tools and techniques to address a specific problem. Moreover, having such a platform in place will enable you to minimize or eliminate the occurrence and reoccurrence of likely incidents.
        Obtaining a Root Cause Analysis certification shows that you have the ability to pinpoint the causes of undesirable events and provide instant corrective actions before they have an impact on other processes, systems or people. By having a root cause analysis infrastructure in place, you will be able to thoroughly analyze the situation, quickly identify the error causing factors, and set forth parameters to mitigate and repair them.
        This will help you to prove to your stakeholders that you embrace a culture of continuous improvement and that you are willing to assist an organization in increasing its productivity and decreasing its downtime.
      Benefits of Root Cause Analysis Trainings
        By becoming certified with Root Cause Analysis, you will be able to:
        • Identify potential risks
        • Solve problems more effectively
        • Prevent the reoccurrence of problems
        • Generate greater sales
        • Increase productivity
      How do I get started with Root Cause Analysis Trainings?
        Having an effective Root Cause Analysis in place shows your commitment towards improving business processes, thus our experts are here to help you become part of a global professional network and gain worldwide recognition.
      Contact us to begin with the first step
    course Duration (Hour) Description
    Certified Root Cause Analysis Foundation 16 Become acquainted with the best practices of Root Cause Analysis

  • Cost of Quality - CoQ

    Cost of Quality Trainings

      What is CoQ?
        Cost of quality (COQ) is defined as a methodology that allows an organization to determine the extent to which its resources are used for activities that prevent poor quality, that appraise the quality of the organization’s products or services, and that result from internal and external failures. Having such information allows an organization to determine the potential savings to be gained by implementing process improvements.
      COST OF QUALITY AND ORGANIZATIONAL OBJECTIVES
        The costs of doing a quality job, conducting quality improvements, and achieving goals must be carefully managed so that the long-term effect of quality on the organization is a desirable one. These costs must be a true measure of the quality effort, and they are best determined from an analysis of the costs of quality. Such an analysis provides a method of assessing the effectiveness of the management of quality and a means of determining problem areas, opportunities, savings, and action priorities. Cost of quality is also an important communication tool. Philip Crosby demonstrated what a powerful tool it could be to raise awareness of the importance of quality. He referred to the measure as the "price of nonconformance" and argued that organizations choose to pay for poor quality. Many organizations will have true quality-related costs as high as 15-20% of sales revenue, some going as high as 40% of total operations. A general rule of thumb is that costs of poor quality in a thriving company will be about 10-15% of operations. Effective quality improvement programs can reduce this substantially, thus making a direct contribution to profits. The quality cost system, once established, should become dynamic and have a positive impact on the achievement of the organization’s mission, goals, and objectives.
      Benefits of Cost of Quality
        By becoming an CoQ certified professional, you will be able to:
        • Gain expertise on Quality Management Systems
        • Help the organization to offer qualitative products and services
        • Help the organization to reduce costs
        • Gain a competitive advantage
        • Increase effectiveness
        • Contribute to the organization’s continuous improvement
        • Improve performance
        • Streamline organizational operations
      How do I get started with CoQ Training?
        If you are willing to take the challenge and obtain a CoQ certification, our experts will ensure a valuable experience, whereby your needs will be met and you will become part of our global network.
      Contact us to begin with the first step
    course Duration (Hour) Description
    Cost of Quality 16 Introduction of Internal, External failure & Prevention costs